Emberly.io

CLIENT: Ridgeview Internal Medicine Group | LOCATION:rochester, NEW YORK | INDUSTRY: INTERNAL MEDICINE

Helping Ridgeview Internal Medicine Group

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DECREASE IN STAFF BURNOUT RATES

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PATIENTS RECORDS DIGITIZED

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FASTER PATIENT ONBOARDING PROCESS

Reducing Physician Burnout: How Emberly Helps Practices Like Ridgeview Internal Medicine Group

At Emberly, we specialize in empowering healthcare practices with advanced digital solutions to reduce burnout and enhance operational efficiency. Ridgeview Internal Medicine Group, located in Rochester, New York, is a prime example of how our services can transform a practice.

Client Overview

Ridgeview Internal Medicine Group, established by Dr. Joseph DiPoala, Jr. in 1992, operates as an independent practice with four physicians and two nurse practitioners. Despite their commitment to patient care, they faced significant challenges including physician burnout, clinical inefficiencies, and cumbersome EHR systems that impacted their ability to grow and provide quality care.

To address these issues, Ridgeview adopted a comprehensive cloud-based solution, which aligns with the types of solutions we provide at Emberly, ensuring practices can focus more on patient care and less on administrative burdens.

Overcoming Operational Challenges

Before transitioning to our recommended solution, Ridgeview struggled with outdated EHR systems that required laborious updates, often forcing physicians to work after hours. This not only contributed to burnout but also distracted them during patient visits due to lengthy charting procedures.

By implementing a more intuitive and efficient EHR system, Ridgeview saw immediate improvements in clinical efficiency and physician satisfaction. This transition mirrors the results we aim to deliver for our clients, ensuring seamless operations and better patient-provider relationships.

Improved Patient Interaction and Clinical Workflows

Dr. DiPoala and his team experienced significant improvements in their workflows. Tools that reduce the need for extensive typing during consultations allowed clinicians to maintain better eye contact with patients, fostering stronger relationships. The use of text macros, workflow enhancements, and encounter plans streamlined clinical tasks, reducing the time spent on charting and increasing the time available for patient care.

These enhancements are exactly what Emberly strives to provide, helping practices improve the quality of interactions with patients and optimize their clinical workflows.

Improved Reporting and Reduced Administrative Burdens

Ridgeview also benefited from automated value-based care and MIPS reporting, saving hours of time for physicians. This functionality helped them focus on delivering high-quality care without the constant pressure of managing detailed reporting manually.

At Emberly, we ensure our clients have access to advanced reporting capabilities that not only improve operational efficiency but also enhance patient health measures. This focus on reducing administrative burdens and improving care quality is central to the services we offer.

Supporting Independence and Growth

One of the pivotal decisions for Ridgeview was to remain an independent practice. By adopting advanced digital solutions, they were able to enhance their operational efficiency and profitability without the need for hospital employment. This decision allowed them to maintain administrative freedom and provide more hands-on patient care.

Our solutions at Emberly support similar goals for our clients, enabling them to achieve independence and growth through better technology and streamlined processes. By leveraging efficient EHR systems, practices can save time, reduce administrative burdens, and focus on

Enhancing Efficiency and Patient Care

At Emberly, we are dedicated to helping practices like Ridgeview Internal Medicine Group overcome operational challenges and reduce physician burnout through advanced digital solutions. By streamlining workflows, improving reporting capabilities, and enhancing patient interactions, we enable our clients to deliver exceptional care and maintain operational excellence.

Let us help you achieve similar success with tailored solutions designed to meet the unique needs of your practice, ensuring you can provide the highest standard of care while maintaining a healthy work-life balance.