CLIENT: SUNSHINE DOCTORS | LOCATION: DALEVILLE, VIRGINIA | INDUSTRY: FAMILY MEDICINE
Transforming Revenue Management
INCREASE IN REVENUE
REDUCTION IN BILLING ERRORS
FASTER PAYMENT PROCESSING TIMES
Transforming Revenue Management: How We Help Practices Like Sunshine Doctors Thrive
At Emberly, we specialize in helping medical practices optimize their operations and increase revenue through comprehensive digital solutions. A great example of the impact our services can have is seen in the experience of Sunshine Doctors, a small, family-oriented medical practice in Daleville, Va.
Client Overview
Sunshine Doctors, founded by Dr. Lianna Lawson in 2009, provides primary and urgent care for patients of all ages. Despite the practice’s commitment to high-quality patient care, Dr. Lawson was facing significant challenges with billing and coding. The practice was losing out on substantial revenue due to outdated fee schedules, missed reimbursements, and the burdensome demands of managing billing in-house.
To address these challenges, Dr. Lawson turned to enhanced revenue cycle management solutions, which are integral to the services we provide to our clients. These solutions allowed her to regain control over her practice’s financial health while freeing up more time to focus on patient care.
Overcoming Billing and Coding Challenges
Dr. Lawson realized that her practice was losing approximately $50,000 annually in missed reimbursements, particularly during the pandemic. By upgrading to advanced revenue cycle management services, including enhanced medical coding and claim resolution, she was able to reverse this trend. This is the kind of comprehensive support we offer to practices looking to improve their financial performance while reducing the administrative burden on their staff.
With the right tools and services in place, Sunshine Doctors began billing more accurately and comprehensively, leading to significant income improvements. These enhancements are precisely the type of results we strive to achieve for our clients, ensuring they can focus on what matters most—caring for their patients.
A Cost-Effective Solution for Practice Growth
One of the key benefits Dr. Lawson experienced was the ability to reallocate resources more effectively. Previously, she was paying for a full-time in-house coding specialist, which strained her budget and limited her ability to invest in other areas of her practice. After adopting extended revenue cycle management solutions, she was able to reduce these costs and reinvest in her practice, including hiring a new medical professional.
These cost-effective solutions, which we also implement for our clients, enable practices to improve cash flow, increase revenue, and scale their operations without the need for significant additional overhead. As Dr. Lawson noted, with more accurate coding and proper billing, her practice’s financial situation improved dramatically, allowing her to expand and enhance the services offered to her patients.
Why Outsourcing Makes Sense
Dr. Lawson, who has been a physician since 1998, often advises her colleagues on the benefits of outsourcing medical record-keeping, billing, and coding. Many practices believe they can save money by handling these tasks in-house, but Dr. Lawson’s experience has shown that partnering with comprehensive revenue management services is a more efficient and cost-effective approach.
She strongly recommends these services, emphasizing that they not only save time but also improve revenue collection. The transition was seamless, and the results were immediate—a testament to the effectiveness of the solutions we provide to our clients.
Streamlining Operations for Better Patient Care
At Emberly, we are committed to helping practices like Sunshine Doctors thrive by providing the tools and services needed to streamline operations and boost revenue. By taking the burden of billing and coding off your shoulders, we allow you to focus on what you do best: providing exceptional care to your patients. As Dr. Lawson put it, “Signing up for these services just makes so much sense.”
Let us help you achieve the same success and growth with our tailored solutions designed to fit the unique needs of your practice.